Sets the selected classification for a ticket. The following parameters can be set:
Ticket ID: ID of the ticket to set the classification for. If there are multiple ticket IDs, the action will be applied to each of these tickets. Ticket IDs can be separated by: space, semicolon, or coma.
Classification: the new classification of the selected ticket.
Example
A ticket that has the ITIL status Change Request is updated with the classification Product enhancement.