The series Created Tickets enables the processing of all tickets created since the last run of this series. The series provides the placeholder Ticket-ID
for the subsequent jobs and actions.
* Condition: By specifying Conditions the listing can be restricted to certain ticket properties. The corresponding possible values are displayed in a selection list after selecting the field. Additionally, a second condition can be specified and linked with both AND
and OR
.
Note: Similar to the series Created Tickets there is a Trigger "Created Ticket" that responds to new tickets. The series and the trigger enable different scenarios, whereby the series is more suitable for time-controlled execution because the trigger immediately reacts to every new ticket.
Provides placeholders to other task planner components.