Application examples
If you use the freeware "winvnc", you can start this program from a ticket. The computer name is passed as parameter. After entering the session password you are immediately connected to the system.
Type | Action button |
---|---|
Dialog | Requests (Dispatcher) |
Name | VNC (can be freely selected) |
Name of class | ProgramExecute |
Image | vnc.gif (GIF must be created by yourself) or leave field empty |
Position | 11 |
Pass parameter | c:ProgramsORLVNCvncviewer.exe <%Computername%> |
For DameWare Mini Remote Control (DMRC) (versions 4.6 and newer): ...\dwrcc.exe -c: -m:<%Computername%>
All field identifiers from the "User data" tab, plus the "Identifier field" (field name "SpezFeld").
cmd /c start cmd.exe /k ipconfig -all
If you want to access the manual file of a device in the module "Inventory", then only the path or also the file name can be stored in a device field. The FileProtocolHandler is passed the field content as parameter. "Device field 3" contains for example x:\Manuals\PowerEdge2950.pdf
. It opens in a new instance the directory or the corresponding program with the file.
Type | Action Button |
---|---|
Dialog | Inventory |
Name | Documentation (can be freely selected) |
Name of the class | ProgramExecute |
Image | whiteboard.gif (GIF must be created by yourself) or leave field empty |
Position | 5 |
Passing parameters | rundll32 url.dll,FileProtocolHandler <%GerField3%> |
In Inventory the following field identifiers: GerName, ComputerName, Username, SerialNumber, AssetNumber, Room, CostCenter, InvoiceNumber as well as the 5 free fields (GerField1 to GerField5). From the tab Order as well as from the tab UserData all text fields can be used. Possible interesting fields in the tab Order could be (in brackets is the internal field identifier): Identifier (spezFeld); free fields "Order Field1" to "Order Field4" (BunFeld1 to BunFeld4).