The reference is the computer name in the User data tab of the i-net HelpDesk user.
When the user in the client makes a request to the HelpDesk server, then a network connection is automatically established and the client computer name is known. This client computer name is automatically written to the Computername field in the User data tab.
Type | tab dialog |
Dialog | Jobs (editing) |
Designation | SCCM (can be chosen freely) |
Class Name | SMS |
Picture | can be left free |
Position | any number (specifies the position of the tab) |
Pass parameter | can be left free |