This dialog supports you in migrating the HelpDesk database to a different database management system (DBMS). The database may be but does not have to be the same DBMS as before. The following databases are supported: MS SQL Server, MySQL, and Oracle.
The original HelpDesk databases will not be deleted. However the configuration of the HelpDesk server will be changed to point to the newly created database. You can then delete the old HelpDesk database if you want.
Note: BEFORE you migrate the database, make sure that you have a User Account on the target system which has the necessary permissions to create the new HelpDesk database!!