The following system requirements are placed on the individual components to ensure the functioning of the i-net HelpDesk. The requirements are separated by the Server system and the Client.
It is important to note that the system requirements correspond to the minimum requirements in each case and, of course, better hardware can be used as well.
The following requirements are placed on the server system. It should be noted that the database must be considered in addition to the requirements of the i-net HelpDesk server.
The following database systems as well as versions are supported:
As hard disk space for the database server, estimate about 500 MB per 10,000 tickets.
The Tickets application is a pure HTML5 solution for end users/customers as well as supporters. A high-performance network connection via intranet or VPN is recommended for the Tickets application.
The latest browser versions of Chrome, Firefox, Brave and Safari as well as MS Edge are supported at the time of release - either on a desktop or mobile platform.