The Ticket Fields contain all clearly delimited data stored in a ticket. The configuration of the user fields allows administrative users to customize and extend this list.
The table lists all fields that have already been set. A distinction can be made between predefined and user-defined fields.
Custom1-7
fields are a special case. Although they are user-defined and can change their data type, they are created automatically and cannot be deleted.The field entries in the list display additional information for a better overview. This includes the description of a field, whether it is user-defined - via icon and additional note - and whether it is hidden or only visible to Supporters.
New fields are created using the Create new field
button. The editing is done via double-click or via the menu button of a field line.