Enter the access data to the mailbox here. Note that only Internet standards are available for the supported protocols. Check with your mail administrator if necessary.
The checkbox must be enabled in the following cases:
Explanation: Shared mailboxes are often used when several people should have access to one mailbox, e.g. to collaborate in a team. Regarding the license, these mailboxes are NOT chargeable. In Office 365, you therefore do not need to assign a license to these mailboxes.
Example: The user 'Max.Mustermann' should get access to the shared mailbox 'Shared.MailboxAlias'.
User name | Domain\Max.Mustermann\Shared.MailboxAlias |
---|---|
Password | Password of user Max.Mustermann |
Domain
: Domain of the companyMax.Mustermann
: Windows user name (alternatively the e-mail address can be used)Shared.MailboxAlias
: alias name of the mailboxNTLM is an obsolete authentication method formerly proprietary to Microsoft. The alternative is the Kerberos protocol, which is also used by default on Windows since the introduction of Active Directory with Windows 2000.
Fill in these fields so that a possible response arrives in the ticket system. The entry set in the Sender Name field will be displayed in the Sender field when composing a manual email from the ticket.
@
character, will be used as the user name.The message line informs you about the result of the connection check. In case of a failure, exactly the return message of your mail server is displayed. Use this text when finding a solution or contact i-net software support with it.