Principle: The objects passed in a java.util.Hashtable
(in code table
) are java.lang.String
values.
table
thus contains all possible objects and the corresponding values, which can now be influenced via JavaScript. The available objects per trigger are listed below in a column overview. You can also print the objects yourself with the function print_Parameters(table, out)
. Depending on the program logic one specifies a condition (e.g. MAIL_IN
or MAIL_OUT
), then the function print_Parameters(table, out)
.See the examples.
Important: A null
value handling should be performed.
The i-net HelpDesk uses exactly the two following functions (of course, you can define any other functions internally):
getStatus
(only relevant for STATUS_CHANGE
).checkData
with an object table
(java.util.Hashtable
) passed, containing the available information.mailtemplate
, which would result in sending such a mail.Note: The number of objects varies per trigger. See 'fields of influence'.