Other

An example is the connection of the HelpDesk server to a 2 node Oracle Real Application Cluster, which is to be addressed via its 2 virtual IP addresses.

Database

The field remains empty because the database is taken from the URL.

Username

User name or schema (for Oracle)

Password

The password to the username

URL

The following is the string for the driver URL: (the bold formatted digits, i.e. node1 and 2, must be replaced with the respective IP address). In the example, HelpDesk recognizes the reference to Oracle by the string "inetora". Subsequently, the Oracle driver supplied by inetsoftware is used.

jdbc:inetora:<NODE_1>?service=<MY_CLUSTER_SERVICER_NAME>&failover=true&host1=<NODE_2>