Tests the speed of the i-net HelpDesk connection to its database. Many queries are sent to the database at a high frequency, and it is measured, how long the responses take.
Based on the traffic light you can tell whether perhaps your database is overloaded, or the network is congested. If i-net HelpDesk does not have a quick connection to its database, this can lead to many other problems and delays.
Possible steps for improvement could be...